Refund Policy

Last updated: October 2025

At Rubani, we strive to ensure your complete satisfaction with our services and digital products. This Refund Policy outlines the terms and conditions under which refunds may be granted for purchases made through www.myrubani.com.

By making a purchase on our platform, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

🔄 30-Day Satisfaction Guarantee

We offer a 30-day money-back guarantee on all our digital products and services if they don't meet your expectations.

Refund Process

1

Submit Request

Contact support@myrubani.com within 30 days

2

Provide Details

Order number, date & reason

3

Review Period

3-5 business days

4

Processing

7-10 business days

1 Eligibility for Refunds

Digital Products & Services

  • Technical issues preventing access
  • Significant content differences
  • Duplicate purchases
  • Trial period cancellations

Non-Refundable Items

  • Donations & contributions
  • Services already rendered
  • Downloaded products
  • Customized services

3 Refund Methods

Credit/Debit Cards

7-10 business days

Digital Wallets

3-5 business days

Bank Transfers

5-7 business days

Note: International transactions may be subject to additional processing time and currency conversion fees.

4 Partial Refunds

  • Partial usage of subscription services
  • Bundled products with部分 issues
  • Promotional purchases with partial eligibility

The amount refunded will be proportional to the unused portion of the service or product.

5 Subscription Cancellations

  • Cancellations must be made 48 hours before next billing
  • No refunds for current period after access
  • Future billing stops immediately

Manage subscriptions through account dashboard or contact support.

6 Exceptional Circumstances

  • Technical failures on our platform
  • Unauthorized purchases
  • Extended service outages
  • Other circumstances at our discretion

7 Dispute Resolution

  • Request secondary management review
  • Provide additional documentation
  • Amicable resolution focus

For payment disputes, contact your financial institution.

8 Policy Updates

  • Posted with updated effective date
  • Applicable to future purchases only
  • Email notifications for significant changes

9 Contact Information

For refund requests or questions about this policy:

Contact@myrubani.com
+91 9319868389
www.myrubani.com/contact

Response Time: 24-48 hours during business days

By making a purchase on our website, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.